Coaching, Productivity, and Databricks Continue to Surge Across Employee Learners

Udemy, a leading destination for learning and teaching online, today released the “August 2021 Workplace Learning Skills Index,” which identifies the most in-demand skills consumed by organizations globally in August. With access to workplace learning activity generated by learners on Udemy’s corporate product, Udemy Business, Udemy research can help leaders and employees alike identify skills as they gain momentum, and upskill with timely courses needed to stay ahead of the curve.

“It’s critically important for organizations to not underestimate the power of soft skills,” said Cara Brennan Allamano, SVP of People, Places, and Learning at Udemy. “Since May, we’ve witnessed Coaching courses surging on the Udemy Business platform and last month was the highest yet with a 345% increase in consumption. Based on our data, it’s clear that leaders must prioritize their own emotional intelligence and provide the necessary mentorship and coaching for employees in today’s shifting workplace.”

August’s learning index analyzes the skills employees are learning on the Udemy Business platform, with data driven by thousands of Udemy Business customers globally. The index identified top surging technical skills, like SAP BW (666% increase in consumption) and Tricentis Tosca (341%), a tool used to automate end-to-end testing for software applications, as well as in-demand soft skills like Conversation Skills (122%), Productivity Apps (71%), and Team Building (65%).

Additionally, Udemy identified surging skills geographically, helping global businesses understand the emerging and critical skills within individual markets. For example, courses on Personal Productivity surged in Japan (369%), Business Communication course consumption increased by 118% in Canada, and Spring Framework course consumption surged by 125% in Australia, 94% in Germany, and 67% in the United Kingdom. This level of detail helps organizations personalize learning and development programs and facilitate team growth.

"As an instructor on Udemy Business, I’ve witnessed firsthand that businesses are accelerating their cloud journey during the pandemic,” said Udemy Azure, AWS, and Google Cloud Platform Certifications instructor Ranga Karanam. “Additionally, Udemy’s recent skills data shows that many enterprises are going beyond the leaders — AWS and Azure — and adopting Google Cloud. For those just starting their Google Cloud journey, certifications are a great place to begin.”

In addition to the in-demand skills analysis, employee learning activity indicated:

• Top skills surging in the United States are Tricentis Tosca (435%), Coaching (354%), and Databricks (349%)
• 193% increase in Mobile Development course consumption in the Retail industry
• 176% increase in Object Detection course consumption in the Professional Services industry
• 156% increase in AWS CloudFormation course consumption in the Manufacturing industry
• 638% increase in Web App Development course consumption overall
• 66% increase in Organization Skills course consumption overall
• 51% increase in Slack course consumption overall

Methodology

The 2021 August Workplace Learning Skills Index is based on data from the learning behavior of thousands of companies across the globe using the Udemy Business platform. Skills data compares the consumption of courses in the Udemy Business collection from July 2021 to August 2021. All courses are associated with topics, with each course having up to five topics. These topics are what you see as the trending skills within the report. For courses with multiple topics, consumption minutes are divided equally across all topics associated with those courses.

About Udemy

Udemy's mission is to create new possibilities for people and organizations everywhere by connecting them to the knowledge and skills they need to succeed in a changing world. The Udemy marketplace platform, with thousands of up-to-date courses in dozens of languages, provides the tools learners, instructors, and enterprises need to achieve their goals and reach their full potential. Millions of people learn on Udemy from real-world experts in topics ranging from programming and data science to leadership and team building. For companies, Udemy Business offers an employee training and development platform with subscription access to thousands of courses, learning analytics, and the ability to host and distribute their own content. Udemy Business customers include Apple, Glassdoor, On24, The World Bank, and Volkswagen. Udemy is privately held and headquartered in San Francisco with hub offices around the world. Udemy investors include Insight Partners, Prosus (Naspers Ventures), Norwest Venture Partners, Stripes, and Benesse Holdings.

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