16% Growth in eCommerce Fraud Losses in Just 12 Months

A new Juniper Research study found that the total cost of eCommerce fraud to merchants will exceed $48 billion globally in 2023, from just over $41 billion in 2022. It predicted that this growth will be accelerated by increasing use of alternative payment methods, such as digital wallets and BNPL (Buy-Now-Pay-Later), which are creating new fraud risks.

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Online Payment Fraud market infographic (Graphic: Business Wire)

The report recommended that fraud prevention vendors focus on building platforms providing AI‑powered risk-based scoring, which can be payment method agnostic, to best suit changing market conditions.

Online payment fraud includes losses across sales of digital goods, physical goods, money transfer transactions and banking, as well as purchases like airline ticketing. Fraudster attacks can include phishing, business email compromises and socially engineered fraud.

• To find out more, see the new report: Online Payment Fraud: Market Forecasts, Emerging Threats & Segment Analysis 2022-2027
• Download the free whitepaper: Fighting Online Payment Fraud in 2022 & Beyond

North America Tops League Table for Fraud

The research identified North America as having the largest fraudulent transaction value of any regional market, accounting for over 42% of global fraud by value in 2023, despite representing less than 7% of banked individuals globally. The research cited the vast volume of data breaches and the broad availability of stolen credit card information as key risk factors in this market.

Research author Nick Maynard explained: “To combat this fraud, eCommerce merchants must implement simple steps such as address verification, combined with risk-based scoring on transactions, which will allow merchants to best mitigate the massive fraud threats present.”

BNPL Fraud – A Major Risk

Additionally, the research found that the potential of fraud with BNPL is a major risk going forward. Given the delayed nature of BNPL payments, fraudsters can make several illegitimate payments using stolen card details before the fraudulent activity is identified, creating significant risk. In turn, the research recommended that BNPL vendors conduct robust identity verification at the point of onboarding to mitigate these risks.

Online Payment Fraud market research: https://www.juniperresearch.com/researchstore/fintech-payments/online-payment-fraud-research-report

Download the free whitepaper: https://www.juniperresearch.com/whitepapers/fighting-online-payment-fraud-in-2022-beyond

Juniper Research provides research and analytical services to the global hi-tech communications sector; providing consultancy, analyst reports, and industry commentary.

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