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Wayfair Announces First Quarter 2022 Results

Q1 Net Revenue of $3.0 billion

25.4 million Active Customers

Wayfair Inc. (NYSE: W), one of the world’s largest online destinations for the home, today reported financial results for its first quarter ended March 31, 2022.

First Quarter 2022 Financial Highlights

  • Total net revenue of $3.0 billion decreased $485 million, down 13.9% year over year
  • U.S. net revenue of $2.5 billion decreased $279 million, down 9.9% year over year
  • International net revenue of $0.5 billion decreased $206 million, down 31.4% year over year. International Net Revenue Constant Currency Growth was (29.6)%
  • Gross profit was $803 million or 26.8% of total net revenue
  • Net loss was $319 million and Non-GAAP Adjusted EBITDA was $(113) million
  • Diluted loss per share was $3.04
  • Non-GAAP Adjusted Diluted Loss per Share was $1.96
  • Net cash flows for operating activities was $(226) million and Non-GAAP Free Cash Flow was $(331) million
  • Cash, cash equivalents and short-term investments totaled $2.0 billion

“While multiple macro cross-currents are filtering through the global economy, consumer health remains relatively strong. Shoppers are still very interested in the home category -- as evidenced by our most successful Way Day event ever last week, which included two of the four largest days in Wayfair’s entire history,” said Niraj Shah, CEO, co-founder and co-chairman, Wayfair.

“The companies that will be most successful in navigating this dynamic environment are those that can act with agility, balancing near-term demands with outsized longer-term opportunities -- which is an apt description for Wayfair. We are well positioned to outperform and gain share from here, particularly as supply chain constraints ease, and we are not losing sight of the massive market opportunity still ahead. At the same time, we are focused on returning to adjusted EBITDA profitability. We have complete confidence in the structural economics of our business based on the investments we have made and the key drivers that should propel profitability higher over time.”

Other First Quarter Highlights

  • Active customers reached 25.4 million as of March 31, 2022, a decrease of 23.4% year over year
  • LTM net revenue per active customer was $520 as of March 31, 2022, an increase of 12.8% year over year
  • Orders per customer, measured as LTM orders divided by active customers, was 1.87 for the first quarter of 2022, compared to 1.98 for the first quarter of 2021
  • Orders delivered in the first quarter of 2022 were 10.4 million, a decrease of 29.0% year over year
  • Repeat customers placed 77.7% of total orders in the first quarter of 2022, compared to 74.5% in the first quarter of 2021
  • Repeat customers placed 8.1 million orders in the first quarter of 2022, a decrease of 26.0% year over year
  • Average order value was $287 for the first quarter of 2022, compared to $237 for the first quarter of 2021
  • In the first quarter of 2022, 59.4% of total orders delivered were placed via a mobile device, compared to 60.0% in the first quarter of 2021

Key Financial and Operating Metrics

 

Three months ended March 31,

 

2022

2021

(in millions, except LTM Net Revenue per

Active Customer, Average Order Value and

per share data)

Key Financial Statement Metrics:

 

 

Net revenue

$

2,993

 

$

3,478

Gross profit

$

803

 

$

1,003

(Loss) income from operations

$

(310

)

$

26

Net (loss) income

$

(319

)

$

18

(Loss) earnings per share:

 

 

Basic

$

(3.04

)

$

0.18

Diluted

$

(3.04

)

$

0.16

Net cash flows (for) from operating activities

$

(226

)

$

177

Key Operating Metrics:

 

 

Active customers (1)

 

25

 

 

33

LTM net revenue per active customer (2)

$

520

 

$

461

Orders delivered (3)

 

10

 

 

15

Average order value (4)

$

287

 

$

237

Non-GAAP Financial Measures:

 

 

Adjusted EBITDA

$

(113

)

$

206

Free Cash Flow

$

(331

)

$

112

Adjusted Diluted (Loss) Earnings per Share

$

(1.96

)

$

1.00

(1)

The number of active customers represents the total number of individual customers who have purchased at least once directly from our sites during the preceding twelve-month period.

(2)

LTM net revenue per active customer represents our total net revenue in the last twelve months divided by our total number of active customers for the same preceding twelve-month period.

(3)

Orders delivered represents the total orders delivered in any period, inclusive of orders that may eventually be returned.

(4)

We define average order value as total net revenue in a given period divided by the orders delivered in that period.

Webcast and Conference Call

Wayfair will host a conference call and webcast to discuss its first quarter 2022 financial results today at 8 a.m. (ET). Investors and participants should register for the call in advance by visiting https://bit.ly/3jc2ryI. After registering, instructions will be shared on how to join the call. The call will also be available via live webcast at https://bit.ly/3raPfhJ and supporting slides will be available at investor.wayfair.com. An archive of the webcast conference call will be available shortly after the call ends at http://investor.wayfair.com.

About Wayfair

Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service, to the development of tools that make the shopping process easier, to carrying one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.

The Wayfair family of sites includes:

  • Wayfair - Everything home — for a space that's all you.
  • Joss & Main - The ultimate style edit for home.
  • AllModern - All of modern, made simple.
  • Birch Lane - A fresh take on the classics.
  • Perigold - An undiscovered world of luxury design.

Wayfair generated $3.0 billion in net revenue for the three months ended March 31, 2022. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, Wayfair employs approximately 18,000 people.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of federal and state securities laws. All statements other than statements of historical fact contained in this press release, including statements regarding our investment plans and anticipated returns on those investments, our future customer growth, our future results of operations and financial position, available liquidity and access to financing sources, our business strategy, plans and objectives of management for future operations, including our growth and expansion initiatives, consumer activity and behaviors, including seasonal trends, e-commerce adoption trends, developments in our technology and systems and anticipated results of those developments and the impact of the novel coronavirus (COVID-19) pandemic and our response to it, are forward-looking statements. In some cases, you can identify forward-looking statements by terms such as "may," "will," "should," "expects," "plans," "anticipates," "could," "intends," "target," "projects," "contemplates," "believes," "estimates," "predicts," "potential" or "continue" or the negative of these terms or other similar expressions.

Forward-looking statements are based on current expectations of future events. We cannot guarantee that any forward-looking statement will be accurate, although we believe that we have been reasonable in our expectations and assumptions. Investors should realize that if underlying assumptions prove inaccurate or that known or unknown risks or uncertainties materialize, actual results could vary materially from our expectations and projections. Investors are therefore cautioned not to place undue reliance on any forward-looking statements. These forward-looking statements speak only as of the date of this press release and, except as required by applicable law, we undertake no obligation to publicly update or revise any forward-looking statements contained herein, whether as a result of any new information, future events or otherwise.

A list and description of risks, uncertainties and other factors that could cause or contribute to differences in our results can be found in our filings with the Securities and Exchange Commission, including our most recent Annual Report on Form 10-K and subsequent filings. We qualify all of our forward-looking statements by these cautionary statements.

WAYFAIR INC.

CONSOLIDATED AND CONDENSED BALANCE SHEETS

(Unaudited)

 

 

 

March 31,

2022

 

December 31,

2021

 

 

(in millions, except share and per share data)

Assets:

 

 

 

 

Current assets

 

 

 

 

Cash and cash equivalents

 

$

1,200

 

 

$

1,706

 

Short-term investments

 

 

787

 

 

 

693

 

Accounts receivable, net

 

 

270

 

 

 

226

 

Inventories

 

 

80

 

 

 

69

 

Prepaid expenses and other current assets

 

 

343

 

 

 

318

 

Total current assets

 

 

2,680

 

 

 

3,012

 

Operating lease right-of-use assets

 

 

844

 

 

 

849

 

Property and equipment, net

 

 

698

 

 

 

674

 

Other non-current assets

 

 

34

 

 

 

35

 

Total assets

 

$

4,256

 

 

$

4,570

 

Liabilities and Stockholders' Deficit:

 

 

 

 

Current liabilities

 

 

 

 

Accounts payable

 

$

1,174

 

 

$

1,166

 

Other current liabilities

 

 

1,025

 

 

 

1,051

 

Total current liabilities

 

 

2,199

 

 

 

2,217

 

Long-term debt

 

 

3,054

 

 

 

3,052

 

Operating lease liabilities, net of current

 

 

881

 

 

 

892

 

Other non-current liabilities

 

 

26

 

 

 

28

 

Total liabilities

 

 

6,160

 

 

 

6,189

 

Stockholders’ deficit:

 

 

 

 

Convertible preferred stock, $0.001 par value per share: 10,000,000 shares authorized and none issued at March 31, 2022 and December 31, 2021

 

 

 

 

 

 

Class A common stock, par value $0.001 per share: 500,000,000 shares authorized, 79,214,401 and 79,150,937 shares issued and outstanding at March 31, 2022 and December 31, 2021

 

 

 

 

 

 

Class B common stock, par value $0.001 per share: 164,000,000 shares authorized, 25,691,670 and 25,691,761 shares issued and outstanding at March 31, 2022 and December 31, 2021

 

 

 

 

 

 

Additional paid-in capital

 

 

374

 

 

 

337

 

Accumulated deficit

 

 

(2,268

)

 

 

(1,949

)

Accumulated other comprehensive loss

 

 

(10

)

 

 

(7

)

Total stockholders’ deficit

 

 

(1,904

)

 

 

(1,619

)

Total liabilities and stockholders’ deficit

 

$

4,256

 

 

$

4,570

 

WAYFAIR INC.

CONSOLIDATED AND CONDENSED STATEMENTS OF OPERATIONS

(Unaudited)

 

 

 

Three months ended March 31,

 

 

 

2022

 

 

 

2021

 

 

 

(in millions, except per share data)

Net revenue

 

$

2,993

 

 

$

3,478

 

Cost of goods sold (1)

 

 

2,190

 

 

 

2,475

 

Gross profit

 

 

803

 

 

 

1,003

 

Operating expenses:

 

 

 

 

Customer service and merchant fees (1)

 

 

151

 

 

 

147

 

Advertising

 

 

336

 

 

 

366

 

Selling, operations, technology, general and administrative (1)

 

 

626

 

 

 

452

 

Customer service center impairment and other charges

 

 

 

 

 

12

 

Total operating expenses

 

 

1,113

 

 

 

977

 

(Loss) income from operations

 

 

(310

)

 

 

26

 

Interest expense, net

 

 

(8

)

 

 

(7

)

Other expense, net

 

 

 

 

 

(3

)

(Loss) income before income taxes

 

 

(318

)

 

 

16

 

Provision (benefit) for income taxes, net

 

 

1

 

 

 

(2

)

Net (loss) income

 

$

(319

)

 

$

18

 

(Loss) earnings per share:

 

 

 

 

Basic

 

$

(3.04

)

 

$

0.18

 

Diluted

 

$

(3.04

)

 

$

0.16

 

Weighted-average number of shares of common stock outstanding used in computing per share amounts:

 

 

 

 

Basic

 

 

105

 

 

 

103

 

Diluted

 

 

105

 

 

 

107

 

 
(1) Includes equity-based compensation and related taxes as follows:

Cost of goods sold

$

3

$

3

Customer service and merchant fees

8

6

Selling, operations, technology, general and administrative

101

78

$

112

$

87

WAYFAIR INC.

CONSOLIDATED AND CONDENSED STATEMENTS OF CASH FLOWS

(Unaudited)

 

 

 

Three months ended March 31,

 

 

 

2022

 

 

 

2021

 

 

 

(in millions)

Cash flows from operating activities:

 

 

 

 

Net (loss) income

 

$

(319

)

 

$

18

 

Adjustments used to reconcile net (loss) income to net cash flows (for) from operating activities:

 

 

 

 

Depreciation and amortization

 

 

85

 

 

 

81

 

Equity-based compensation

 

 

104

 

 

 

75

 

Amortization of discount and issuance costs on convertible notes

 

 

2

 

 

 

2

 

Loss on impairment

 

 

 

 

 

12

 

Other non-cash adjustments

 

 

4

 

 

 

(2

)

Changes in operating assets and liabilities:

 

 

 

 

Accounts receivable, net

 

 

(45

)

 

 

3

 

Inventories

 

 

(11

)

 

 

(8

)

Prepaid expenses and other current assets

 

 

(20

)

 

 

(64

)

Other assets

 

 

 

 

 

(2

)

Accounts payable and other current liabilities

 

 

(26

)

 

 

58

 

Other liabilities

 

 

 

 

 

4

 

Net cash flows (for) from operating activities

 

 

(226

)

 

 

177

 

 

 

 

 

 

Cash flows for investing activities:

 

 

 

 

Purchase of short- and long-term investments

 

 

(226

)

 

 

(340

)

Sale and maturities of short- and long-term investments

 

 

130

 

 

 

193

 

Purchase of property and equipment

 

 

(40

)

 

 

(24

)

Site and software development costs

 

 

(65

)

 

 

(41

)

Net cash flows for investing activities

 

 

(201

)

 

 

(212

)

 

 

 

 

 

Cash flows for financing activities:

 

 

 

 

Repurchase of common stock

 

 

(75

)

 

 

 

Net cash flows for financing activities

 

 

(75

)

 

 

 

Effect of exchange rate changes on cash and cash equivalents

 

 

(4

)

 

 

(8

)

Net decrease in cash and cash equivalents

 

 

(506

)

 

 

(43

)

 

 

 

 

 

Cash and cash equivalents:

 

 

 

 

Beginning of period

 

 

1,706

 

 

 

2,129

 

End of period

 

$

1,200

 

 

$

2,086

 

Non-GAAP Financial Measures

To supplement our unaudited consolidated and condensed financial statements presented in accordance with generally accepted accounting principles ("GAAP"), this earnings release and the accompanying tables and the related earnings conference call contain certain non-GAAP financial measures, including Adjusted EBITDA, Free Cash Flow, Adjusted Diluted (Loss) Earnings per Share and Net Revenue Constant Currency Growth. We use these non-GAAP financial measures internally in analyzing our financial results and believe they are useful to investors, as a supplement to GAAP measures, in evaluating our ongoing operational performance. We have provided a reconciliation of these non-GAAP financial measures to the most directly comparable GAAP financial measure in this earnings release.

Net Revenue Constant Currency Growth is a non-GAAP financial measure that is calculated by translating the current period local currency net revenue by the currency exchange rates used to translate the financial statements in the comparable prior-year period. We believe Net Revenue Constant Currency Growth is an important indicator of our business performance, as it provides useful information to investors and others in understanding and evaluating trends in our operating results in the same manner as our management.

Adjusted EBITDA is a non-GAAP financial measure that is calculated as net (loss) income before depreciation and amortization, equity-based compensation and related taxes, interest expense, net, other expense, net, provision (benefit) for income taxes, net, non-recurring items and other items not indicative of our ongoing operating performance. We have included Adjusted EBITDA in this earnings release because it is a key measure used by our management and our board of directors to evaluate our operating performance, generate future operating plans and make strategic decisions regarding the allocation of capital. In particular, the exclusion of certain expenses in calculating Adjusted EBITDA facilitates operating performance comparisons on a period-to-period basis as these costs may vary independent of business performance. For instance, we exclude the impact of equity-based compensation and related taxes as we do not consider this item to be indicative of our core operating performance. Investors should, however, understand that equity-based compensation and related taxes will be a significant recurring expense in our business and an important part of the compensation provided to our employees. Accordingly, we believe that Adjusted EBITDA provides useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and board of directors.

Adjusted Diluted (Loss) Earnings per Share is a non-GAAP financial measure that is calculated as net (loss) income plus equity-based compensation and related taxes, provision (benefit) for income taxes, net, non-recurring items and other items not indicative of our ongoing operating performance, and, if dilutive, interest expense associated with convertible debt instruments under the if-converted method divided by the weighted-average number of shares of common stock used in the computation of diluted (loss) earnings per share. We believe that these adjustments to our adjusted diluted net income before calculating per share amounts for all periods presented provides a more meaningful comparison between our operating results from period to period.

Free Cash Flow is a non-GAAP financial measure that is calculated as net cash flows from or for operating activities less net cash flows used to purchase property and equipment and site and software development costs (collectively, "Capital Expenditures"). We believe Free Cash Flow is an important indicator of our business performance, as it measures the amount of cash we generate. Accordingly, we believe that Free Cash Flow provides useful information to investors and others in understanding and evaluating our operating results in the same manner as our management.

We calculate forward-looking non-GAAP Adjusted EBITDA based on internal forecasts that omit certain amounts that would be included in forward-looking GAAP net (loss) income. We do not attempt to provide a reconciliation of forward-looking non-GAAP Adjusted EBITDA guidance to forward looking GAAP net (loss) income because forecasting the timing or amount of items that have not yet occurred and are out of our control is inherently uncertain and unavailable without unreasonable efforts. Further, we believe that such reconciliations would imply a degree of precision and certainty that could be confusing to investors. Such items could have a substantial impact on GAAP measures of financial performance.

The non-GAAP measures have limitations as analytical tools. We do not, nor do we suggest that investors should, consider such non-GAAP financial measures in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors should also note that the non-GAAP financial measures we use may not be the same non-GAAP financial measures, and may not be calculated in the same manner, as that of other companies, including other companies in our industry.

The following tables present net revenues attributable to our reportable segments for the periods indicated:

 

 

Three Months Ended March 31,

 

 

2022

 

2021

 

 

(in millions)

U.S. net revenue

 

$

2,542

 

$

2,821

International net revenue

 

 

451

 

 

657

Total net revenue

 

$

2,993

 

$

3,478

The following table reflects the reconciliation of net (loss) income to Adjusted EBITDA for each of the periods indicated:

 

 

Three months ended March 31,

 

 

 

2022

 

 

 

2021

 

 

 

(in millions)

Reconciliation of Adjusted EBITDA

 

 

 

 

Net (loss) income

 

$

(319

)

 

$

18

 

Depreciation and amortization

 

 

85

 

 

 

81

 

Equity-based compensation and related taxes

 

 

112

 

 

 

87

 

Interest expense, net

 

 

8

 

 

 

7

 

Other expense, net

 

 

 

 

 

3

 

Provision (benefit) for income taxes, net

 

 

1

 

 

 

(2

)

Other (1)

 

 

 

 

 

12

 

Adjusted EBITDA

 

$

(113

)

 

$

206

 

(1)

In the three months ended March 31, 2021 we recorded $12 million of customer service center impairment and other charges related to our plan to consolidate customer service centers.

The following table presents Adjusted EBITDA attributable to our segments, and the reconciliation of net (loss) income to Adjusted EBITDA is presented in the preceding table:

 

 

Three months ended March 31,

 

 

 

2022

 

 

 

2021

 

 

 

(in millions)

Segment Adjusted EBITDA:

 

 

 

 

U.S.

 

$

(30

)

 

$

227

 

International

 

 

(83

)

 

 

(21

)

Adjusted EBITDA

 

$

(113

)

 

$

206

 

A reconciliation of the numerator and denominator for diluted (loss) earnings per share, the most directly comparable GAAP financial measure, to the numerator and denominator for Adjusted Diluted (Loss) Earnings per Share, in order to calculate Adjusted Diluted (Loss) Earnings per Share is as follows:

 

 

Three months ended March 31,

 

 

 

2022

 

 

 

2021

 

 

 

(in millions, except per share data)

Numerator:

 

 

 

 

Net (loss) income

 

$

(319

)

 

$

18

 

Effect of dilutive securities:

 

 

 

 

Interest expense (income) associated with convertible debt instruments

 

 

 

 

 

(1

)

Numerator for diluted EPS - net (loss) income available to common stockholders after the effect of dilutive securities

 

 

(319

)

 

 

17

 

Adjustments to net (loss) income:

 

 

 

 

Interest expense associated with convertible debt instruments

 

 

 

 

 

8

 

Equity-based compensation and related taxes

 

 

112

 

 

 

87

 

Provision (benefit) for income taxes, net

 

 

1

 

 

 

(2

)

Other

 

 

 

 

 

12

 

Numerator for Adjusted Diluted EPS - Adjusted net income

 

$

(206

)

 

$

122

 

Denominator:

 

 

 

 

Denominator for basic EPS - weighted-average number of shares of common stock outstanding

 

 

105

 

 

 

103

 

Effect of dilutive securities:

 

 

 

 

Restricted stock units

 

 

 

 

 

3

 

Convertible debt instruments

 

 

 

 

 

1

 

Dilutive potential common shares

 

 

 

 

 

4

 

Denominator for diluted EPS - adjusted weighted-average number of shares of common stock outstanding after the effect of dilutive securities

 

 

105

 

 

 

107

 

Adjustments to effect of dilutive securities:

 

 

 

 

Convertible debt instruments

 

 

 

 

 

15

 

Denominator for Adjusted Diluted EPS - adjusted weighted-average number of shares of common stock outstanding after the effect of dilutive securities

 

 

105

 

 

 

122

 

Diluted (Loss) Earnings per Share

 

$

(3.04

)

 

$

0.16

 

Adjusted Diluted (Loss) Earnings per Share

 

$

(1.96

)

 

$

1.00

 

The following table presents a reconciliation of net cash flows from or for operating activities to Free Cash Flow for each of the periods indicated:

 

 

Three months ended March 31,

 

 

 

2022

 

 

2021

 

 

 

(in millions)

Net cash flows (for) from operating activities

 

$

(226

)

$

177

 

Purchase of property and equipment

 

 

(40

)

 

(24

)

Site and software development costs

 

 

(65

)

 

(41

)

Free Cash Flow

 

$

(331

)

$

112

 

 

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