Verint^® (NASDAQ: VRNT), The CX Automation Company™, celebrated customers across Europe, the Middle East and Africa (EMEA) at the Verint EMEA Inspire Awards. This event was held at Somerset House in London on November 21.

The awards ceremony recognized organizations delivering inspirational customer experience (CX) and employee experience (EX) success stories leveraging CX Automation, AI and analytics. The evening honored 26 winners across the EMEA region.

Organizations from a wide range of sectors won across eight categories, bringing together the very best of EX and CX across EMEA.

The winners in each category were:

• Best AI Augmented Workforce
  • PLATINUM: Tryg
  • GOLD: Capita Regulated Services
  • SILVER: Securex; Capita Experience
• Innovating with AI & Analytics
  • PLATINUM: Sky Italia
  • GOLD: Groupe Orange
  • SILVER: BankDhofar
• CX Automation Champion
  • PLATINUM: Florius
  • GOLD: Novuna
  • SILVER: Securitas Direct
• Supercharged Self-Service
  • PLATINUM: ASDA Mobile
  • GOLD: Cancer Research UK
  • SILVER: Hg
• Driving Digital-First Engagement
  • PLATINUM: Manchester City Council
  • GOLD: Trainline
  • SILVER: Qatar Airways
• Excellence in Back Office
  • PLATINUM: confidential customer
  • GOLD: Legal & General
  • SILVER: Enedis
• Excellence in Regulatory Compliance
  • PLATINUM: First National Bank
  • GOLD: AXA UK
  • SILVER: Aviva
• Engaged Customer of the Year 2024
  • PLATINUM: Capitec Bank
  • GOLD: Vitality
  • SILVER: Equiniti; Legal & General

“These award winners are shining examples of how Verint is delivering significant AI-powered success for businesses, their customers and agents,” says Verint’s Nick Nonini, managing director, EMEA. “We’re grateful to our customers for helping cement Verint’s market leadership in CX Automation with stronger, faster AI business outcomes, now.”

Learn more about the Verint EMEA Inspire Awards.

About Verint

Verint^® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world’s most iconic brands - including more than 80 of the Fortune 100 companies - use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI Business Outcomes, Now™ across the enterprise.

Verint, The CX Automation Company™, is proud to be Certified™ by Great Place To Work^®. Learn more at Verint.com.

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