Learn How Sunrise Electric, a Leading Chicagoland Distributor, Overcame Ecommerce Challenges to Better Serve Electrical Contractor Customers

AUSTIN, Texas - June 29, 2023 - PRLog -- DCKAP, a technology company that simplifies digital commerce for distributors, announces the release of the latest episode of the DCKAP Driven podcast show, "Overcoming E-Commerce & Integration Challenges in Electrical Distribution." An audio and video podcast, Driven: Simplifying Commerce for Distributors, explores leaders' stories, digital journeys, and insights on trends in distribution.

Featuring an in-depth conversation with Kevin Kalish, VP at Sunrise Electric Supply, Inc. and a licensed electrical contractor, the episode discusses how to use technology to amp up customer service and compete in the marketplace. The discussion features insights on differentiating in the marketplace, using technology tools to solve customer problems faster, and overcoming e-commerce challenges in the electrical distribution industry.

In the competitive Chicago market— serving the construction, utility, data com, and green markets—Sunrise Electric's Kalish shares these key takeaways: find new ways to provide exceptional customer service, provide a seamless experience by integrating ERP systems with customer-facing portals, and power e-commerce adoption by making it easier for customers.

Driven: Simplifying Commerce for Distributors is a podcast by DCKAP, a technology company with extensive experience in the distribution industry. With nearly 40 episodes, Driven features conversations with industry experts and tech leaders that reveal the secrets of their success, the processes that changed everything, and the most important lessons they learned while creating an impact with their digital business operations.

The podcast is hosted by Karthik Chidambaram, founder and CEO of DCKAP, who grew the company from two employees in Chicago to a global team with more than 200 employees. DCKAP was recently awarded "Best Support," "Momentum Leader" and "Easiest to Do Business With" by G2.com, the world's largest and most trusted tech software marketplace. DCKAP is an Epicor Influencer and supports many customers using Prophet 21 and Eclipse distribution software packages.

More Information
Watch this Episode: https://www.youtube.com/watch?v=vsEmci7vuhY

Tune in to the Driven Podcast portal or on Spotify

Subscribe to the Driven Podcast

For information about ERP integration, product information management, and more, check out the DCKAP Distributor Blog.

Contact
Sonia Coleman, NeuConcept
***@neuconcept.com
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